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ABOUT CHARMS (So what's all the fuss about?)

About Us The Charms Advantage Our History Info for Teachers Info for Boosters Info for Admin Info for Community Group Our Other Programs Crossword Solution

About Us

The Charms Office Assistant was launched in 2001, and since has become the unquestioned leader in cloud-based organization, management, and communication for successful organizations. It is an all-encompassing office assistant, ready to go to work when you are. Charms keeps track of all your student, member, and adult information such as email addresses, phone numbers, what group they are in, their grade, and lots more. Charms can organize and make sense of your library, and keep track of your inventory, equipment, props and uniforms. Charms knows who turned in their form, who missed practice, where they stand or sit, how much they owe on their trip, and who still hasn't turned in their uniforms.

Charms is a robust financial package as well! It will help you track fundraisers and disburse profits. You can manage local and international trips with ease. Charms helps you create fixed billing items and knows who paid them, who still owes for repairs, and can give you a running balance of all your booster club accounts, and will help reconcile with the office activity fund. Charms will help with 1099 forms, 990 forms, bank reconciliation, and managing budgets. Adults can pay for trips and other items online with their credit or debit cards through our private and exclusive Parent/Student/Member Area.

Communication with your organization has never been easier or more effective! Charms will keep track of all your events on a live, interactive on-line calendar - available to all your students, members, and adults by group. You can send mass e-mails, record and blast phone messages and send free text messages. You can upload handouts, sound files, short videos, assignments, audition materials, maps, pictures and more for students, members, and parents to access 24/7, either on their computers or on their mobile devices.

Students can keep practice logs online, record and upload playing tests, and track their own grades. Parents can track inventory assignments, monitor attendance, and track merits or demerits earned.

Need to sell spirit wear or want your members to purchase specific items? Charms includes an advanced web store so you can run your own sales without needing additional software.

Today, Charms is used by over 7000 organizations world-wide. We are the clear leader in providing this type of service. And this is only the beginning.... As a member of the Charms Community you get continual, automatic updates when they become available, and there are no hidden "new version" charges. Our tech support department is here to help you by chat, by email, by ticket, and even by phone. Charms is written for the Web - any computer, or mobile device with an internet connection can access Charms from anywhere in the world.

We don't sell advertising on Charms, and neither do you. We don't use web trackers or other intrusive software, and we don't sell our usage statistics. Your relationship is with us, and us alone. Your members will appreciate that you are not selling their personal details to a paid advertiser.

So, take a few minutes and view our demo accounts. Or if you're ready, you can set up a no-obligation trial today and start using Charms tomorrow.

Give Charms a try, and let us know how you like it!
Michael Baker, Charms Administrator

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The Charms Advantage

The Freedom of the Internet

As a web-based software,Charms gives you many advantages over conventional disk-based software. The most obvious is that you can access your data from any computer or mobile device at any time anywhere you can connect to the internet. Upload an assignment from Starbucks. Listen to student auditions while waiting at the airport. Check your library at a state conference. With Charms your information is not locked on one computer on one desk. Parents can log on day or night to print a tour itinerary or to check what time a bus leaves. A booster parent at work can help enter your new uniforms or collect trip money while you spend quality time working with students. Read below to learn how you too can enjoy the advantages of using Charms.

Cost Effective

Although your initial "buy-in" to Charms is as low as $365, that covers everything for the first year (except for the optional accessories if wanted). That's $1 a day! For that investment, everyone in your organization has access. You automatically receive all the upgrades/enhancements/bug fixes for free, in real time, without having to download a patch, wait for a new CD, or install anything on your school computer. You don't have to spend your time programming a database, and you don't have to worry about obsolete software that doesn't work on your new laptop two or three years from now. Hard drives often crash at the worst time, and Charms saves you the grief and expense of building a new computer and restoring precious information.

Multiple User Access

Whether you use Windows, Mac, or both, Charms will work. If you have an iPhone, Android, iPad, or chromebook Charms will work. In fact, many teacher offices have two or three computers - each person can be working on a different function of Charms at the same time! One person can be checking off who turned in the permission slip, another can be building a seating chart, and a third can be checking in uniforms. All this happens while your treasurer is entering trip money at home, and your librarian is entering your new music. You can't do that huddled around one computer on your desk. One program with multiple access points!

More time to Teach

Your expertise is in teaching, coaching, and working with young people. Why should you spend nearly half your day doing nonsense paper and clerical work? With Charms, you can create as many "helper" logins as you want to leverage the energies and support of your parents and student aides. Even one parent volunteering to maintain the online calendar saves yourself hours of work - hours that can make the difference in helping your students make Region or State. Spend your time doing what's important to you.

Superior and Effective Parent Communication

No other software exists today that can provide the level of parent communication that Charms provides. News bulletins are available the minute parents login. Every parent or student in your band, orchestra, choir, swim, drill, or theater team can access the calendar, print handouts, check on finances, pay fixed payments and trips online, maintain practice logs, record auditions and tests, and if you allow it, maintain their own personal information and email addresses etc. Parents can see what inventory is checked out to their child, how many absences they have, check grades, as well as what uniforms are still outstanding, what music needs to be checked in and whether that permission slip, health form, or handbook acknowledgement actually made it back to the office. Every time a parent visits Charms instead of calling you gives you more time to make music, direct the play, choreograph the new routine, or coach for the finals.

Leave the Tech Work to the Geeks

Maintaining and writing a database is difficult. For less than the cost of one decent band instrument, one musical royalty, one costume, or two sets of shoulder pads you could avoid having to print all new calendars if a date changes. You don't have to design new spreadsheets for every fundraiser. You don't have to figure out how to network your files. You, your assistants, and booster parents can work simultaneously at different desks, in different buildings, in different cities, and you are free from having to worry about backups and computer crashes. Sad to say, but a lot of our business comes from directors right after their computer crashes and their library, inventory, uniform assignments and financial records are lost forever.

Too good to be true?

We're certainly not perfect. We make mistakes. But when a bug is found, or a mistake is made our TOP priority is to get you back up and running. Our policy on bugs and errors is simple - we go DEAF! No we don't ignore you, we Drop Everything And Fix. We can often fix a bug while you are chatting with us on our live tech support line. When our work is finished, you are back to work instantly, without waiting for a repair patch or a disk in the mail.

Experience the Charms Advantage

I'd like to personally invite you to take a look at Charms for free. We offer a no obligation 60 day trial. Two months to use it, test it, show it to parents, and get feedback. If you like it, great, we'll send you a bill. If you don't like it, that's fine too, it will just expire. There is no "must cancel by" clause. You either like it or you don't. If you don't like it, we don't want your money. Just click GET TRIAL and we'll set you up with your very own Charms account. Experience the Charms Advantage and see why Charms is the #1 Office Assistant software available today and everything else isn't.

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Our History

When I first taught music, after The Beatles but before computers, I kept a file box of index cards with student information. Remarkably, that system worked! When the first computers arrived, my records went on a simple little program called FileMaker for the Macintosh.

Through the years, as computers became more sophisticated, and my record keeping needs became more involved, it became obvious that my file box, spreadsheets, and simple programs wouldn't work as efficiently as before.

On a five hour drive home from a Texas Music Teachers conference one summer, my wife and I were discussing her new choir program of 420 students. How would she ever keep track of all of them? Not to mention keeping track of their fundraising, her enormous music library, who paid for the t-shirt, who turned in the permission slip, who took the metronome home for the weekend, who missed the concerts and extra rehearsals, and everything else that came up!

She did own a copy of a music management computer program, but she found it cumbersome to use, and it was only available on her computer at school. With 420 students, she had no time to sit down at a desk and fight through a program. And how could she get to her records when she was assisting at another school? Or working at home? She needed a program that was available whenever and wherever she was. She needed her information accessible from any computer, available any time she had a spare moment to work, whether from the High School, Middle School, at a conference, or home. She needed a program that was easy to use, which gave her access to the important information with one or two clicks the minute she logged on.

She Needed Charms.

Several sleepless months later, Charms was born, and people scratched their heads and wondered what a Web-Based Program meant. Back then we were laughed at, today we are considered innovators using what is now called the Cloud. We were in "The Cloud" before there was a Cloud. Today, Charms is used world-wide by school music teachers, dance/drill team coaches, athletic coaches, booster clubs, theater teams, youth choirs and orchestras, and churches.

So, take a few minutes and view the free demo. It's the real, fully functional program using a ficticious teacher in mythical schools. Or if you're ready, you can set up a no obligation trial today and start using Charms tomorrow. Charms is a product of Dorian Business Systems, Inc.

Give Charms a try, and let us know how you like it!
Michael Baker, Charms Administrator

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Info for Teachers

"I am a college-educated trained professional."

"I love to teach the joys of music, dance, and athletics to young people."

"How can I have more time to actually teach?"

We say these out loud, and yet we spend a great deal of our time away from the students themselves.

Music teachers have serious libraries to maintain. Coaches and Band Directors are responsible for hundreds of thousands of dollars worth of inventory. Dance and Drill Teams have to raise their own money for trips and show fiscal responsibility. Teachers work evenings, early mornings, weekends and need to communicate with parents like no other teacher does.

Charms is designed with one purpose - to help you get back in front of your students faster. One extra music lesson might make the difference in a student's All-Area audition. Ten minutes extra a day with the team might mean a trip to the playoffs this year. An extra five minutes with the drill team could make a difference in festival competition. An organized program sets the foundation for a successful program.

Charms helps you manage all the organizational details a successful program encounters - from uniform assignment to money collection, from counting varsity jacket points to managing trip payments, from fundraising accountability to printing mailing labels, from entering practice logs to checking out instruments, from scheduling multiple meets to blasting phone messages to parents.

With Charms you can delegate many of the tasks to eager booster parents or advanced students with our restricted-access helper accounts. Your helpers can work from anywhere and won't have to be in your office, looking through your desk, reading your files.

Charms is also designed for the technologically challenged. It runs completely in your web browser or on your mobile device. There is nothing to download or install. You don't have to remember to make backups or save. It works with a familiar point and click interface, and there are help files, how-to videos, and live technical support people just one click in any direction. Our job at Charms is to help you and your students be successful.

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Info for Boosters

As a booster volunteer to a band, choir, or orchestra program, swim team, drill team or theater club, you already know the value of your time to the group. Your support of these programs makes uniform day smooth, makes trips possible, and helps raise money for new equipment. You do this to make a better program for your children.

Charms was written by former music teachers and we understand the diverse management needs of today's teachers. The Charms program was designed with one purpose - to help teachers spend more time with your children.

Barcode scanning of uniforms, inventory, and sheet music speed up those time consuming tasks. Automatic end of year promotion, and global group and part assignments take all work out of starting a new year. The online calendar, and extensive student/parents portal allows parents and students access to information without having to interrupt the teacher.

Charms also features restricted access helper accounts. The teacher can create logins and passwords for booster parents or advanced students to help manage the library, maintain the calendar, work with finances, and coordinate uniforms and inventory. These helper accounts can be accessed from anywhere - not just from the one computer in the music office.

The Charms financial package is advanced enough to maintain a thriving booster club and simple enough to pass on the job year after year. We have parent accountants, parent bank officers, and parent bookeepers using the program for many years. We compete very effectively with Quickbooks.

You invest your time and money to ensure a successful program. Charms will help you manage that successful program by giving the teacher more time to spend with your children.

So, take a few minutes and try our free demo. It's the real, fully functional program for a fake school. Enter some uniforms, collect some trip money, setup a volunteer event on the calendar, look at a help screen. If you like it, please recommend the program to the the teacher. We offer a free 60 day trial account to give everyone a chance to test it.

Thank you!
Michael Baker, Charms Administrator

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Info for Admin

Keeping a program running smoothly is one of the biggest challenges facing your teachers. Constant demands from parents, students, contests, and the administration can pull a teacher in several directions at once.

Responsibility for equipment is a major part of your teacher's job. Charms keeps track of all district inventory and uniforms and provides a simple but effective method for assigning and checking in valuable equipment and uniforms. As costs soar, you can effectively monitor district inventory and avoid buying or replacing equipment that you already have. When a district adopts Charms, we can even limit inventory functions at the campus level.

Your teachers stay focused on working with students and producing great music, dance and athletics. Charms is designed from the ground up with one goal - to give teachers more time to teach. The program is simple to use, and doesn't have to be installed on one computer. The head director and the assistant can be working on the same program at the same time on two different computers! Helper accounts with restricted access to the program can be created to leverage the talents and volunteerism of booster parents.

Teachers also need to collect money for trips, t-shirts, fundraising, private lessons, and the various permission slips and other paper forms. With Charms, most of these functions require only one or two clicks, and can even be delegated to helpers.

As the district administrator, should you adopt Charms district-wide, you will have an "administrator" login which allows you to work in Charms for any school or to run district-wide reports such as graduating seniors, or incoming 5th graders, or inventory by campus, etc. You can even view and search the entire district music library.

Your teachers are willing to spend long hours to make their bands, choirs and orchestras sound great, their dancers shine, and their teams excel. Give them a tool to make their office management painless -- Charms.

Take a few minutes and try our free demo. You can even log in as our make believe administrator.

Thank you!
Michael Baker, Charms Administrator

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Info for Community Group

Can I use Charms for my community choir, American Legion, or other non-music group? Absolutely! Charms is designed to work in any environment that needs to collect money, manage membership, and provide convenient, effective parent communication. Just like a school, your youth choir, orchestra or band needs to schedule events, assign inventory, and track attendance.

Our online payment feature makes collecting fees easy and fast. Parents enjoy the ease and security of paying online rather than sending checks. You can post news and changes to the calendar quickly and easily with Charms, which parents can access from home, work, or anywhere else they can access the internet.

Many youth organizations spread the office work to several people. Charms allows you to create helper accounts to give more people secure access to the administrative functions.

Take a few minutes and try our free demo. It's a fully-functional account for a fake school.

Thank you!
Michael Baker, Charms Administrator

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Our Privacy Statment

Welcome to the online and mobile Service of Dorian Business Systems, Inc. ("Dorian," "we," "our," or "us"). This Privacy Policy explains how we collect, use, share and protect your personal information. It applies to Dorian's collection of information on our websites, applications, services and tools (collectively, our "Service(s)"). Please remember that we provide many of our Services to “Organizations,” such as schools, school districts or parent/teacher organizations, who have their own privacy practices, which may also govern your data in different ways. This Privacy Policy applies only to our own data practices, and not to the practices of third parties that we do not control. By using our Services, you agree to the terms of this Privacy Policy and our [hyperlink to Terms of Use]. All references applicable to a “User,” as defined in the Terms of Use, apply to you. For purposes of this Privacy Policy, “you” may mean the representative of an Organization who purchases one of our Services, an account administrator, a teacher or volunteer at such Organization, the parent or guardian of a minor student, or an adult or supervised minor student that uses the Services purchased by an Organization to communicate with and participate in programs of the Organization.

WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE? We collect a variety of personal information about our Users so that we can provide our Service. The categories of information we collect can include:

  • Registration and profile information collected when you join the Service. We may collect personal information such as a username, first and last name, phone number, e-mail address, and other contact information when you register for a Dorian account or if you correspond with us. We also may collect information if you are a parent or student and use a Dorian service offered through an Organization.
  • Data collected through the use of the Service. After you set up your account, you may be able to provide additional information such as other biographical or personal information ("Profile Information"), information about your musical or other performance, or information relating to your Organization. This information may be provided by a third party, such as a parent, teacher, administrator, or Organization, or it may be provided by you directly. We also collect information about your and your Organization's use of the Service and the data you input.
  • Monitoring User activity. We may, at our discretion, monitor the communications that take place on our Service, such as messaging or notes, in order to protect our Users and monitor the effectiveness of our Service. You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.

We use all of the information from and about you to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, opt-in text messages, and push notifications and to permit other Users of the Service (such as the Organization) to contact you. We may also send you Service-related emails or messages (e.g., account verification, payment confirmations, change or updates to features of the Service, technical and security notices) for us and for our affiliates. You may not opt-out of Service-related e-mails. For more information about your communication preferences, see "Your Choices Regarding Your Information" below.

We also may collect information that is not personal information, and we may de-identify and aggregate information so that it no longer identifies an individual person. We can use de-identified information and non-personal information without restriction.

HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION.

Information Collected Automatically. We may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service 2 (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol ("IP") address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our Users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification number associated with your device ("Device ID"), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

When you upload recordings as part of a Dorian Service, those files may contain location information or other metadata. This metadata may be accessible to others if you share content on the Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our Service.

Third Party Tracking and Online Advertising. We do not share information or permit third party ad networks, social media companies, or other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. However, please note that Dorian may host certain webpages or features on behalf of Organizations and those Organizations may place or permit the placement of cookies and other tracking technology on their own websites that link to the Services. Dorian is not responsible for these tracking practices. You should always read the privacy policy of the Organization if you have questions about the data practices of the Organization website.

SHARING OF YOUR INFORMATION. We may share your personal information in the instances described below with:

  • Other companies owned by or under common ownership at Dorian. These companies will use your personal information in the same way as we can under this policy;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us;
  • Business partners who offer a service to you jointly with us;
  • Third parties with whom you interact on Dorian Services. For example, when you make information available to an Organization through the Service (e.g., by submitting the information via the Organization's page or by sharing your profile with a concert organizer, etc.), your personal information will be shared with that Organization and with any third party with whom that Organization also shares information (e.g., if that Organization's participation is sponsored by a professional 3 association or choir, the Organization may share its members’ personal information with that sponsor). Each Organization may customize the manner in which the Organization collects, uses, and discloses personal information of Users who submit information to the Organization, either directly or through the Dorian Service. The Dorian Privacy Policy does not apply to, and we cannot control the data collection and use practices of, these Organizations. Please consult the respective privacy policies of such Organizations or contact them for more information.
  • Other parties in connection with a Dorian transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings; and
  • Third parties as required by law or subpoena or to if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, contracts, property, or personal safety of Dorian, our Users, or others.

Also, remember that Organizations may have their own data collection and use policies that Dorian does not control. Please review the privacy policies of any third party organization before sharing your personal information with an Organization.

YOUR CHOICES ABOUT YOUR INFORMATION. You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at the contact information below. In addition, parents have the ability to review, correct, and delete any personal information that they have entered about their student by updating the information in the Service, or contacting the Organization directly.

HOW WE STORE AND PROTECT YOUR INFORMATION. Your information collected through the Service may be stored and processed in the United States or any other country in which Dorian or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Dorian or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. Dorian cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, Dorian will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

CHILDREN'S PRIVACY. Dorian does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. While Dorian may collect certain information about children under 13 that a parent or Organization provides to our Service, the Service and its content are not directed at children under the age of 13. If you are an Organization, parent, or other User, when you use the Service you certify you will not permit or request that children under 13 submit information to the Dorian Service directly without your supervision. We recommend that Organizations provide a copy of this statement to parents and guardians of any children whose information the Organization may submit to the Dorian Services. Please note that in order to use all of the features of our Services such as Charms™ Services for students, including the recording studio and personalized calendars, the User such as the parent needs access to an ID number issued by the Organization that offers the Service. Certain Services include options that allow you to enter an email address and/or cell 4 phone number that is shared with the teacher, administrator, or other Organization representative, and by entering that information you are authorizing them to contact you or the student.

In the event that we learn that we have collected personal information from a child under age 13 without parental or teacher consent, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at 972-485-1912.

LINKS TO OTHER WEB SITES AND SERVICES. Our Service may integrate with or contains links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from the Service and your interactions with any third-party website or service are subject to that third party's own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your information, including the Organizations you interact with on our Service.

HOW TO CONTACT US. If you have any questions about this Privacy Policy or the Service, please contact us at 972-485-1912.

CHANGES TO OUR PRIVACY POLICY. Dorian may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the 'last modified' date at the bottom of this page. This privacy policy was last modified on May 17, 2017. It was substantially revised to let you know that our Subscription Terms may include additional information about our privacy practices, to incorporate our COPPA policy in the Section entitled Children's Privacy, and to let you know that we may share information in the ways described in the Section entitled Sharing Your Information. Our previous privacy statement can be reviewed here https://www.charmsoffice.com/privacyprior.asp.

YOUR CALIFORNIA PRIVACY RIGHTS. Our Privacy Policy describes how we share information for marketing purposes. The Privacy Policy and rights apply to all customers, including California residents:

  • We do not sell information with others outside of Dorian for marketing purposes, except as is otherwise described in this Privacy Policy.
  • We may share information with vendors, such as a fulfillment company that assists us with our operations.
  • See the section above “With Whom Do We Share Your Information” for a full description.

Do Not Track Disclosure: This website does not monitor or identify "do not track signals" from your computer, and such signals will not impact the operation of this website.

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FERPA Statment

Dorian Business Systems, Inc agrees to maintain, in accordance with all applicable federal, state, and local laws, records of all students received as a result of the service performed by Dorian Business Systems, Inc.

Any unauthorized disclosure of confidential student information is a violation of the Family Educational Rights and Privacy Act of 1974 (FERPA) and the implementing regulations found in 34 CFR Part 99 and shall not be permitted to occur.

While in possession of any data or information relating to students, Dorian Business Systems, Inc shall not permit disclosure to any third party without the prior written consent of the parent or by the student who is 18 years of age or older.

Signed - Michael Baker, President, Dorian Business Systems, Inc.

For more information on the FERPA laws and educational records, please click here.

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COPPA Statement

This is the website of the Charms Office Assistant. Our office address is 1985 Forest Lane, Garland, TX 75042. We can be reached via e-mail at charmssupport@charmsmusic.com or by telephone at 972-485-1912.

In order for your child to enjoy all of the features of Charms, including the recording studio and personalized calendars, your child needs an ID number issued by the organization subscribed to Charms.

No information other than a valid ID is required, although something has to be entered into the First and Last Name fields. You are welcome to use any name you like in those fields. If you change the name, you should alert the teacher so they know who is entered into their system. Email address, physical address, phone number, birth date, and any other data is not required to use our system.

Having a student email address allows your teacher to contact your student with information about the program. Having a student cell number allows your teacher to contact your student via text message. You can request that the teacher create a generic ID number, not associated with the school district.

Information Collected

Any information entered into Charms is stored in our secure servers and is not accessible via public IP.

We do not have any agreements with outside organizations to collect personal information at our website. We do not share children's (or adult's) personal information with any third party.

Parental Review

As a parent, you have the ability to review, correct, and delete any personal information that has been entered about your child under the age of 13. The first step is to log into the Charms system as a parent, change the password, and make your edits. The second step is to contact the teacher and ask that the child's information be deleted or edited. Finally, you may contact our office for further assistant. Please note, we will not release any personal information of any children, regardless of age, to persons claiming to be those children's parents without verification that the child's parent is requesting the information.

If we make any material change to this notice or the informational practices with regard to children we will, as required by law, post a new notice to that effect. If the situation requires consent, we will provide a means to provide consent.

We take seriously our obligation to safeguard the confidentiality, security and integrity of personal information collected from our users, and have established and will maintain procedures that are designed for that purpose. Children and parents should be aware, however, that no system is completely secure from hackers, network failure and error, and although we use the best means at our disposal, we cannot ultimately guarantee the confidentiality, security and integrity of information maintained on our service.

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Our Other Programs

Our company provides web-based software applications for many other organizations as well as Charms. If you would like information on a custom designed program for your organization or festival management, please contact our office.

PT Avenue A complete online management system for Parent-Teacher type organizations such as PTA, PTO, PTSA and PTSO. Similar to Charms, but custom created to meet the needs of these organizations.

Track volunteers, volunteer hours, membership reporting, dues and fees collection, and advanced communications. Take a look and try our free demo! www.pt-avenue.com

Texas University Interscholastic League A complete online contest management system for the State of Texas University Interscholastic League Music contests. Every music teacher in Texas can enter their students day or night from any computer, make changes to programs or ensembles, and print barcoded entry forms for free. Texas Charms users get an added bonus of being able to prepare their entries right from inside Charms!

Each of the 28 Region Secretaries can create contest events, enter ratings, prepare state reports, download entries, and get up to the minute entry counts. Contest management has never been easier and faster to process! www.texasmusicforms.com

Illinois Music Educator Association We provide an online solution for All-District and All-State auditions. Teachers can make simplified paperless entries and make changes up until the deadline date. Judges can enter their ratings directly online in the audition room with hand-held devices such as Blackberry and iPhones, or wireless laptops, or can enter ratings on a grid to be entered back at the contest office. The District President can set deadlines, print up to the minute entry counts, review ratings and prepare district ensembles. Notifications and invoices go out via email to the teachers. www.ilalldist.org

NYS Music Fest For New York State music teachers and festival chairs we created the most comprehensive online entry and scheduling system for NYSSMA Solo & Ensemble festivals. Teachers easily make entries, and festival chairs can instantly make schedules, print playing permits, print audition labels or PDF evaluation sheets, and enter and track ratings with the barcode scanner. Complete reporting to the state is a breeze. www.nysmusicfest.com

Suffolk County Music Educators/NYSCAME SCMEA and NYSCAME needed a better way to track nominations for their annual All-County music festivals. Teachers register and nominate their students, and Area VPs read the online entries to select members for each of the 18 performing ensembles. Billing and Notification is handled on line as well and the process has never been smoother for the teachers of Suffolk County, NY. www.scmeafest.org

Nassau County Music Educators NCMEA needed an easier to use membership directory to track dues and prepare billing notices in addition to help teachers nominate students for the annual All-County music festivals. Teachers register and nominate their students, and Area VPs read the online entries to select members for each of the 18 performing ensembles. Billing and Notification is handled on line as well and the process has never been smoother for the teachers of Nassau County, NY. www.nmeaac.org

Connecticut Music Educators CMEA needed an overhaul of their All-District and All-State audition management system, from student nomination to adjudication and ensemble placement. Our program also included a judge registration and assignment system. Billing and Notification is handled on line as well. And the entire process is paperless! Judges can enter ratings on a laptop, with an iPad or even on their smartphones! www.ctfest.net

Music Teachers National Association The Northern Virginia chapter of the MTNA needed to manage their very extensive music festivals for thousands of students. Our program took care of all needs, from registration, to scheduling, to online payments, to award tracking. www.mtfest.net

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